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What version are you on? (for example Windows 11 24H2, macOS 26, iOS 18, Chrome 140)

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1. Rule out the charger, cable, and outlet2. Force a restart with the power button3. Start an Apple silicon Mac into Recovery4. Reset the SMC and NVRAM on an Intel Mac5. Check whether the screen is the real problemA step is missingSomething else on the page

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